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How long will it take to receive my order?We strive to process and deliver all orders within 2-3 business days. Delivery times may vary depending on your location and shipping method selected during checkout. You may check your order's progress using the tracking information provided in your shipping confirmation email.
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What is your Return Policy?We want you to be completely satisfied with your purchase. Should there be any reason you're not, please contact us within 14 days of receiving your order to request a return or exchange. We will do our best to make you adventure right.
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What payment methods do you accept?In-store payment: We currently only accept Cash and PayLah/PayNow. Online payment: We accept major credit cards using Stripe.
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Do you ship internationally?Yes, we do! There will be a flat fee calculated upon checkout, and we may message you again if there needs to be a top-up of the shipping cost.
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How can I contact Travelling Merchant?Send us a message through our Socials (@travellingmerchant.shop), or email us at shop.travellingmerchant@gmail.com. We also have a chat function on this website. We'll do our best to respond to your message within 1-2 business days.
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Do you offer wholesale pricing or collaborations?Yes! We're always excited to explore potential partnerships and collaborations. If you are a fellow merchant, or a wandering artisan, drop us a note and let's start a quest together!
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Are your products officially licensed by Dungeons & Dragons, Magic: The Gathering, etc?No, our products are not officially licensed. They are inspired art we design in-house and with collaborating artists. However, we're passionate fans of the game and strive to create high-quality products that capture the adventurous spirit of D&D, Magic: The Gathering, and other tabletop-roleplaying games.
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